logo
DCG AI PLATFORM

Smart Banking AI

Provide bankers and relationship managers with a 360° view of clients, opportunities, risks, and recommended next best actions.

What success looks like

Outcome targets

The value we design for from day one—paired with measurement that proves it.

360° client intelligence

Core banking, CRM, bureau, and interaction data fused into a living client dossier and coverage map.

Actionable next best moves

Revenue, retention, and risk actions prioritized with explainability and regulatory guardrails.

Confident, compliant automation

Supervision, approvals, and full auditability so AI assists rather than surprises front-line teams.

Composable capabilities

What we build and run together

Pre-built components plus your stack. We wire in the data, guardrails, and human workflows that make AI reliable.

Client intelligence fabric
  • Entity resolution across CRM, core, and third-party data
  • KYC/AML signals, interactions, and product usage in one layer
  • Dynamic coverage maps by relationship, sector, and risk tier
Insight & recommendation engine
  • Next-best action scoring with margin and risk guardrails
  • Proactive risk alerts: churn, exposure, fraud, compliance
  • Scenario planning for pricing, treasury, and lending offers
RM & branch experience
  • Workspace with call prep, co-pilot suggestions, and follow-up automation
  • Playbooks for onboarding, renewals, and event-triggered outreach
  • Compliance-ready logging, approvals, and supervision workflows
Launch patterns

Examples we can stand up first to prove value, then scale with your teams.

  • Portfolio coverage heatmaps with prioritized outreach backlog
  • Proactive renewal, FX, and risk alerts flowing into RM queues
  • RM copilot for prep, note taking, and compliant follow-ups
  • Opportunity spotting using transactions, intent, and relationship cues
Operating model & enablement

How we keep the platform safe, transparent, and easy for teams to extend.

  • Model governance with clear explainability and approval flows
  • Data controls for PII, entitlements, and regional residency
  • Integration accelerators for core, CRM, marketing, and servicing
  • Playbook library tuned for commercial, wealth, and retail segments

Signals we instrument

Share of wallet and product penetrationRM prep time and meeting capacityResponse time to risk alertsManual overrides and supervision flags

Ready to plan the first 6 weeks?

Let’s roadmap, then launch an evidence-backed pilot.

We co-deliver with your teams, leave behind the runbooks, and stay long enough to make sure the value sticks.